🔒 Privacy Policy

We collect only the information required to operate and maintain internal workflow processes.

1.1 User Profile Information

• Name
• Mobile number
• Employee / Contractor ID
• Assigned role (Worker, Supervisor, Contractor, Admin)

1.2 Operational Data

• Machine maintenance entries
• Job numbers, operator details, shift information
• Technical parameters & observations
• Uploaded photos or documents (if required)

1.3 Device & Technical Logs

• Device type and OS
• App activity logs
• Login timestamps
• Error logs for troubleshooting

Your data is used only for internal organisational purposes, including:

• Managing machine maintenance workflows
• Allowing supervisors to review and approve records
• Maintaining data accuracy
• Generating reports for internal use
• Providing access to technical documents
• Improving system reliability and performance

We do not sell or share your personal information with external companies.

Information may be shared only with:

• Authorised internal administrative staff
• Service providers responsible for hosting or system maintenance
• Government or legal authorities (only when legally required)

We implement multiple security measures to protect your data:

• SSL / HTTPS secure communication
• Encrypted data transmission
• Strong authentication and access controls
• Role-based permissions for all users
• Regular data backups
• Server-level firewall protections
• Audit & activity logs

While we follow industry-standard security practices, no system can be guaranteed 100% secure.

Your information is retained as long as necessary for:

• Maintenance workflow processes
• Compliance and legal obligations
• Reporting and audit purposes

Inactive or deactivated accounts may still retain historical operational data.

As an authorised user, you may request the following through your system administrator:

• Correction of your personal profile
• Review of your submitted records
• Account deactivation

This application is strictly for authorised adult users. It is not intended for children under 18, and we do not knowingly collect data related to children.

The application may use third-party providers for:

• Hosting & server infrastructure
• Cloud storage
• Error reporting

These providers follow secure handling practices and do not use data for their own purposes.

We may update this Privacy Policy periodically. Revised versions will be posted on this page. Continued use of the application after changes constitutes acceptance of the updated policy.

10.1 Camera Permission

The Application may request access to your device's camera. This permission is used only for internal operational purposes such as:

• Capturing photos of machinery, components, or maintenance activities
• Uploading photo evidence for technical reporting or verification
• Supporting supervisor reviews and maintenance documentation

How Camera Data Is Handled

• Captured images are uploaded securely to the organisation's internal server
• No images are shared with third parties
• The app does not access or store your personal gallery or media files
• Images are retained only as long as needed for internal maintenance records

The user has full control and may choose when to allow or deny camera access. If access is denied, certain features (such as uploading maintenance photos) may not function.